Shipping Policy

This Shipping Policy applies to all orders placed on shopcozyessentials.com by Cozy Essentials.

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

If we are experiencing a high volume of orders, processing times may be slightly delayed. If there is a significant delay in processing your order, we will contact you by email.

Shipping Rates and Delivery Estimates

Shipping rates are calculated at checkout based on your shipping address and selected shipping method, unless otherwise stated.

Estimated delivery times may vary depending on your location, order volume, customs clearance, and carrier performance. Delivery times are estimates only and are not guaranteed.

For most orders, estimated shipping time is 7–15 business days after dispatch. Some destinations may take longer due to customs or local delivery conditions.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available. Please allow some time for tracking updates to appear.

Customs, Duties, and Import Taxes

For international orders, customs duties, import taxes, or other fees may apply depending on the destination country or region. Any such charges are the responsibility of the customer unless otherwise stated at checkout or on a promotion page.

Cozy Essentials is not responsible for delays caused by customs processing or local import procedures.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible at support@shopcozyessentials.com. We cannot guarantee that changes can be made after an order has been processed.

Lost, Delayed, or Missing Packages

Once an order has been handed over to the shipping carrier, the order is subject to the carrier’s handling and transit process. Delivery times are estimates only, and we are not responsible for delays caused by the carrier, customs, weather, or other events outside our control.

If your tracking shows delivered but you have not received the package, please contact the carrier first and then reach out to us at support@shopcozyessentials.com so we can assist where possible.

Shipping to Different Locations

Shipping availability, rates, and delivery times may vary depending on the destination. Some remote areas may require additional transit time.

Processing Delays and Pre-Orders

If a product is marked as pre-order, backorder, or made to order, the processing and shipping time will be shown on the product page. These items may take longer to dispatch than regular in-stock items.

Contact Us

If you have any questions about shipping,

please contact us at: Email: support@shopcozyessentials.com Business Name: Cozy Essentials

Website: shopcozyessentials.com